Terms of Service

1. Agreement to Terms

By accessing or using Listo ("Service"), operated by Harto Atelier SL ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Listo is an AI-powered personal assistant that integrates with your communication channels (WhatsApp, Telegram, email) and productivity tools (Gmail, Calendar) to help manage your daily tasks, communications, and schedule.

3. Account Registration

To use Listo, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 18 years of age or have parental consent
• Not create multiple accounts to abuse free tiers or trials

You are responsible for all activity that occurs under your account. Notify us immediately of any unauthorized use.

4. Subscription and Billing

4.1 Plans and Pricing

We offer multiple subscription tiers:

• Starter: €27/month or €240/year
• Pro: €49/month or €441/year
• Enterprise: €169/month or €1,521/year

4.2 Free Trial

New users receive a 14-day free trial. You will not be charged until the trial period ends. You may cancel anytime during the trial without charge.

4.3 Payment

Payment is processed through Stripe (card payments) or Helio (cryptocurrency). By providing payment information, you authorize us to charge your payment method on a recurring basis.

4.4 Refunds

We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days of a paid subscription, contact support@listo.ai for a full refund. After 30 days, subscriptions are non-refundable but you may cancel at any time.

4.5 Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access until the end of your current billing period. No partial refunds are issued for unused time in a billing cycle.

5. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Violate the intellectual property rights of others
• Transmit spam, malware, or malicious content
• Attempt to gain unauthorized access to the Service or related systems
• Use the Service to harass, abuse, or harm others
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated systems to access the Service in ways that send more requests than a human could reasonably produce

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and process data as described in that policy.

Key points:

• We use OAuth for secure access to your Gmail and Calendar
• All data is encrypted in transit and at rest
• We never sell your personal data to third parties
• You can export or delete your data at any time

7. AI and Automated Responses

Listo uses artificial intelligence to generate responses and perform tasks. While we strive for accuracy:

• AI responses may occasionally be incorrect or inappropriate
• You are responsible for reviewing AI-generated content before sending
• We are not liable for decisions made based on AI recommendations
• The Service should not be used for critical decisions without human verification

8. Third-Party Integrations

Listo integrates with third-party services (Google, WhatsApp, Telegram, etc.). Your use of these integrations is subject to their respective terms and policies. We are not responsible for the availability or actions of third-party services.

9. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Harto Atelier SL and is protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of content you provide to the Service. By using the Service, you grant us a license to use your content solely to provide and improve the Service.

10. Disclaimers and Limitation of Liability

10.1 Service Provided "As Is"

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.2 Limitation of Liability

To the maximum extent permitted by law, Harto Atelier SL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from your use of the Service.

10.3 Service Availability

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice.

11. Indemnification

You agree to indemnify and hold harmless Harto Atelier SL and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Upon termination, your right to use the Service will immediately cease. You may request a copy of your data within 30 days of termination.

14. Governing Law

These Terms shall be governed by the laws of Spain, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Barcelona, Spain.

15. Contact Information

If you have any questions about these Terms, please contact us:

• Email: support@listo.ai
• Company: Harto Atelier SL
• Location: Barcelona, Spain